Return Policy


Returns
 ALL sales are FINAL, NO REFUNDS, Store Credit Only!

 

Please contact queenscentllc@gmail.com within 48 hours of item delivery to request an exchange. If item is no longer available, store credit will be given towards a future purchase once item is received and processed (NO REFUNDS WILL BE ISSUED).

NO Refunds, Exchanges, or Store Credit will be given on Personalized Custom items!

 

Exchanges

To be eligible for an exchange, your item must be unused/unaltered and in the same condition that you received it. 



Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.